Reviews
September 12, 2013
"This is my personal opinion for "The Stewart Lumber Co". At 7:45am I inquired about purchasing lumber and taking measurements for a sideboard for a Dump Truck, I was instructed to go to the back "Yard" area for assistance. I again indicated that I needed assistance with the purchase of lumber, and needed to have a person look at the equipment to ensure I purchased the correct material, the employee stated "I don't do that" and instructed me to go to the front office. I explained that the front office instructed me to come to this area. Again the employee advised me to go to the front office. As I was walking to the front office I saw what appeared to be an employee and asked if he was indeed an employee, he stated he was. I explained my request again, and the employee advised that he could assist and would need to get the forklift and would be back. After 10 min passed he returned with the forklift but advised that he was uncomfortable with assisting me as he was a new hire. Although I am aware that he may have been unsure of his capabilities, I still needed to have a person who was knowledgeable with lumber to ensure that I purchased the correct material for the job. I thanked the employee and advised I would be writing a Google review and taking my business elsewhere. Even now in 2013 it made me feel that due to me being a black man, my business was not valued, so I will not be returning to that store to do any type of business at all. This is my personal opinion about the situation. ."
September 12, 2013
"This is my personal opinion for "The Stewart Lumber Co". At 7:45am I inquired about purchasing lumber and taking measurements for a sideboard for a Dump Truck, I was instructed to go to the back "Yard" area for assistance. I again indicated that I needed assistance with the purchase of lumber, and needed to have a person look at the equipment to ensure I purchased the correct material, the employee stated "I don't do that" and instructed me to go to the front office. I explained that the front office instructed me to come to this area. Again the employee advised me to go to the front office. As I was walking to the front office I saw what appeared to be an employee and asked if he was indeed an employee, he stated he was. I explained my request again, and the employee advised that he could assist and would need to get the forklift and would be back. After 10 min passed he returned with the forklift but advised that he was uncomfortable with assisting me as he was a new hire. Although I am aware that he may have been unsure of his capabilities, I still needed to have a person who was knowledgeable with lumber to ensure that I purchased the correct material for the job. I thanked the employee and advised I would be writing a Google review and taking my business elsewhere. Even now in 2013 it made me feel that due to me being a black man, my business was not valued, so I will not be returning to that store to do any type of business at all. This is my personal opinion about the situation. . "
March 16, 2013
"Stewart lumber has competitive prices, knowledgeable staff, and free delivery (orders over $100). Free delivery on Mercer Island is a big plus so that I don't have to carry long boards in my car on the freeway."
March 16, 2013